LOST-ASSUM: Difference between revisions
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An item is marked LOST-ASSUM automatically when it is "long overdue". This is part of the Overdue process. No staff intervention is needed in the LOST-ASSUM process. | An item is marked LOST-ASSUM automatically when it is "long overdue". This is part of the Overdue process. No staff intervention is needed in the LOST-ASSUM process. | ||
When an item's 3rd overdue / Bill for Items Not Returned is generated, the process will automatically: | When an item's ''3rd overdue / Bill for Items Not Returned'' is generated, the process will automatically: | ||
*Generate a LOST bill for the patron. The amount of the bill is from the cost of the item in the item record. | *Generate a LOST bill for the patron. The amount of the bill is from the cost of the item in the item record. | ||
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**By default, WF shows only ''active'' checkouts on a patron's account. You must change the dropdown to view all checkouts, including Lost-Assumed checkouts. | **By default, WF shows only ''active'' checkouts on a patron's account. You must change the dropdown to view all checkouts, including Lost-Assumed checkouts. | ||
==LOST-ASSUM items that are returned | ==LOST-ASSUM items that are Paid For or Returned== | ||
If a patron wishes to pay for the LOST bill on an item not returned, simply use the Pay Bills procedure. '''Do not manually discharge the item''' | |||
When the LOST-ASSUM item is paid for, Sirsi will automatically: | |||
*Discharge item from patron account. | |||
*Item remains shadowed. | |||
*Item remains in catalog in LOST-ASSUM location. | |||
If the LOST-ASSUM item is returned, Sirsi will automatically: | If the LOST-ASSUM item is returned, Sirsi will automatically: | ||
*Discharge item from patron account. | *Discharge item from patron account. | ||
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*Unshadow the Item. | *Unshadow the Item. | ||
*Remove item from LOST-ASSUM location (to the stacks, in transit, hold shelf, etc.) | *Remove item from LOST-ASSUM location (to the stacks, in transit, hold shelf, etc.) | ||
The Branch Manager will receive a monthly report listing all LOST and paid for items. The Branch Manager will decide if these items will be replaced. If not, an IT monthly procedure will remove the item from the catalog. | The Branch Manager will receive a monthly report listing all LOST and paid for items. The Branch Manager will decide if these items will be replaced. If not, an IT monthly procedure will remove the item from the catalog. | ||
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== See also == | == See also == | ||
Schedule of [[Overdues | Schedule of [[Overdues|Overdue]] notices. | ||
Latest revision as of 12:04, 31 March 2020
Items marked LOST-ASSUM
An item is marked LOST-ASSUM automatically when it is "long overdue". This is part of the Overdue process. No staff intervention is needed in the LOST-ASSUM process.
When an item's 3rd overdue / Bill for Items Not Returned is generated, the process will automatically:
- Generate a LOST bill for the patron. The amount of the bill is from the cost of the item in the item record.
- Shadow the item in the catalog to prevent holds from being placed on this item.
- Change item’s current location from CHECKEDOUT to LOST-ASSUM.
- Change the charge to an inactive checkout. It is still charged to the patron’s account.
- By default, WF shows only active checkouts on a patron's account. You must change the dropdown to view all checkouts, including Lost-Assumed checkouts.
LOST-ASSUM items that are Paid For or Returned
If a patron wishes to pay for the LOST bill on an item not returned, simply use the Pay Bills procedure. Do not manually discharge the item
When the LOST-ASSUM item is paid for, Sirsi will automatically:
- Discharge item from patron account.
- Item remains shadowed.
- Item remains in catalog in LOST-ASSUM location.
If the LOST-ASSUM item is returned, Sirsi will automatically:
- Discharge item from patron account.
- Cancel LOST bill (if it has not been paid).
- Create an OVERDUE bill for the appropriate amount.
- Unshadow the Item.
- Remove item from LOST-ASSUM location (to the stacks, in transit, hold shelf, etc.)
The Branch Manager will receive a monthly report listing all LOST and paid for items. The Branch Manager will decide if these items will be replaced. If not, an IT monthly procedure will remove the item from the catalog.
There are no refunds for payments on LOST items. If a patron finds a LOST item that they've paid for, they can either keep the item or donate it to the library.
See also
Schedule of Overdue notices.