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Revision as of 06:00, 1 December 2016
Notes
Use a three digit extension to call from building to building, not the building's external phone number.
For general branch-to-branch circulation related calls, always dial the circulation number (100, 200, etc.) and not a specific extension.
- Ring Group identifies the extensions and rollover order of inbound calls to the branch circulation number
- Individual Circ Desk extension numbers are listed here for informational purposes. Again, always dial the Branch Circ number.
Calling the library from home or outside the library: These instructions for Staff Use Only!
- Before/after open hours: To leave a voice message for your supervisor, call your branch. When the recording begins, dial your supervisor's extension.
- During open hours: If you need to call in while the library is open and want to bypass the circulation desk, dial the Administrative Line (382-6969). When you hear the recording, dial the extension you need.
- If you have an MFRL Voice Mailbox, you can access the VM system by dialing extension 899.
It is permissible to transfer a call to another branch.
Directory
| Branch | Extension |
|---|---|
| Blacksburg | 100 |
| Christiansburg | 200 |
| Floyd | 300 |
| Meadowbrook | 400 |
| Title | Name | Ext | Ring Group |
Regional |
|---|---|---|---|---|
| Supervisor | Monena Hall | 109 | ||
| Asst Super | Cathy Prati | 107 | 1 | |
| Staff | 104 | 1 | ||
| Discharge | 105 | 1 | ||
| Clerk | 106 | 1 | ||
| Circ-01 | 101 | 2 | ||
| Circ-02 | 102 | 2 | ||
| Circ-03 | 103 | 2 | ||
| Youth Services | Catherine Fae | 114 | Y | |
| Systems Admin | Chris Elledge | 111 | Y | |
| Computer Tech | Virgnia Schiller | 113 | Y | |
| Digital Services Spc | Yanni Cooper | 112 | Y |
| Title | Name | Ext | Ring Group |
Regional |
|---|---|---|---|---|
| Supervisor | <Vacant> | 214 | ||
| Asst Super | Jess Tabor | 224 | ||
| Discharge | 203 | 1 | ||
| Staff | 204 | 1 | ||
| Circ-01 | 201 | 2 | ||
| Circ-03 | 202 | 2 | ||
| Director | Paula Alston | 216 | Y | |
| Sr. Program Assistant | Ruthie Bellman | 210 | Y | |
| Youth Services Manager | Sarah Pahl | 110 | Y | |
| Youth Services | <vacant> | 211 | Y | |
| Business Manager | June Sayers | 223 | Y | |
| Outreach and PR Coordinator | Linda Spivey | 221 | Y | |
| Acquisition Manager | Vicki Reedy | 213 | Y | |
| Cataloging Assistants |
Elizabeth "Tory" Leahy | 212 | Y | |
| Regan Shelton |
| Title | Name | Ext | Ring Group |
Regional |
|---|---|---|---|---|
| Supervisor | Cathy Whitten | 305 | 1 | |
| Asst Super | Lori Kaluszka | 304 | 1 | |
| Discharge | 303 | 1 | ||
| Circ-01 | 301 | 1 | ||
| Circ-03 | 302 | 1 |
| Title | Name | Ext | Ring Group |
Regional |
|---|---|---|---|---|
| Supervisor | Cindy Minnick | 404 | ||
| Asst Super | Janet Wren | 403 | ||
| Discharge | 402 | 1 | ||
| Circ-01 | 401 | 1 |