Card Expiring Notices: Difference between revisions

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==Standard Library Cards==
==Standard Library Cards==
All MFRL library cards for all patron types (excluding ONLINE) for which we have an eMail address are sent notices that their library card privilege will expire soon.
Notices are sent on Monday mornings, and are sent to patrons with cards expiring in approximately one month (28 to 34 days in the future).  Email is the only method of delivery.
Generally, expired cards remain in the system for a minimum of one year after expiring.  Expired cards are usually purged from the system during the July that follows the card's one year anniversary of being expired.


'''Example'''
'''Example'''
Line 25: Line 20:


== ONLINE Library Cards ==
== ONLINE Library Cards ==
Online card ''Privilege expiring soon'' notices are sent on Wednesday mornings.  These notices are sent to ONLINE cards that expire during the following week.
Expired Online profile cards are purged from the system on the Wednesday of the week after the card expires.  Cards are not purged if there is an active hold for a physical item on the account. 
This notice currently has a Covid related message embedded in it.


'''Example'''
'''Example'''
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  </nowiki>
  </nowiki>
== NEIGHBOR Library Cards ==
'''Example'''
<nowiki>Wednesday, August 12, 2020
          Cara Neighbor
          650 Wades Ln.
          Christiansburg, VA
          24073
## This is an automated message - do not reply to this eMail ##
Hello,
Your Neighbor MFRL library card will expire next week.  Library privileges
will cease at that time.  Please come in to any branch with verification of
identity to renew your library card.  During the COVID-19 Emergency, you may
present your photo ID and proof of residence using our Curbside Pickup service.
See our full Registration policy at https://www.mfrl.org/policies/101.pdf
</nowiki>


== See also ==
== See also ==
*[[Online]] library cards, and how to convert to a regular card
*[[Online]] library cards, and how to convert to a regular card
*[[Notice Examples]] - Examples of our notices.
*[[Notice Examples]] - Examples of our notices.

Revision as of 09:46, 28 August 2020

Standard Library Cards

Example 

Monday, August 10, 2020

          John McSpiring
          456 Expiring Lane
          Pilot VA
          24138


## This is an automated message - do not reply to this eMail ##

Hello, 
Your MFRL library card will expire in approximately one month.  Circulation privileges, as well as access to other MFRL services 
(public computer use, downloadable eBooks, and more) will cease at that time.  Please call your branch, or stop by any branch of 
the Montgomery-Floyd Regional Library to renew your card for another two years.  Questions?  Contact us at www.mfrl.org.

ONLINE Library Cards

Example 

Wednesday, August 12, 2020

          Tara Online
          80 Wired Street
          Christiansburg, VA
          24073

## This is an automated message - do not reply to this eMail ##

Hello,
Your Online MFRL library card will expire next week.  Circulation privileges, 
including access to downloadable eBooks, will cease at that time.  Please come 
in to any branch with photo ID and proof of residence to obtain a permanent 
library card.  During the COVID-19 Emergency, you may present your photo ID and 
proof of residence using our Curbside Pickup service.  See our full Registration
policy at https://www.mfrl.org/policies/101.pdf

NEIGHBOR Library Cards

Example 

Wednesday, August 12, 2020

          Cara Neighbor
          650 Wades Ln.
          Christiansburg, VA
          24073

## This is an automated message - do not reply to this eMail ##

Hello,
Your Neighbor MFRL library card will expire next week.  Library privileges 
will cease at that time.  Please come in to any branch with verification of
identity to renew your library card.  During the COVID-19 Emergency, you may 
present your photo ID and proof of residence using our Curbside Pickup service. 
See our full Registration policy at https://www.mfrl.org/policies/101.pdf


See also

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