Notice Schedule

Overdue Items

Paper notices are mailed out on Wednesdays, so the time of event can vary by as much as 6 days. If a patron has enrolled in email notification they will receive automated emails early in the morning; These are based on the due date.

Timeline for Overdues

Email Notices

• Three Days before: First Pre-due email
• One Day before: Second Pre-due email
• Two Days Overdue: First Overdue email
• Eight Days Overdue: Second Overdue email

Mailed Overdue Notices

• Two Weeks (15-21 days): First Overdue mailed
• Four Weeks (29-35 days): Second Overdue mailed
• Six Weeks (43-49 days): Billed for Replacement cost This includes possible collections action and additional fees.
• Eight Weeks (57-63 days): Patron is turned over to UMS If overdue items have a value of $25 or more.

Additional Notices

• Accounts with a balance of $25 or more for over two weeks will include mention of the possibility of collection action and additional fees in their notice.
• Accounts with a balance of $25 or more for over five weeks will be turned over to UMS.

Both kinds of these notices are generated on Wednesdays.

Fees

When a patron is turned over to UMS, a collection fee of $15.00 is added to the account by SIRSI.
This fee is assessed by the library and is NON-NEGOTIABLE.

Example Notices

Below are some example of notices. Names have been changed to protect patron privacy.

1. Pre-due Notice 3day
2. Pre-due Notice 1day
3. Overdue Notice 1day
4. Overdue Notice 1week
5. Overdue Notice mail 1
6. Overdue Notice mail 2
7. LOD Bill