Online

Online Library Cards

Patrons can create their own library card online 24/7. New card registration over the phone is no longer offered.

The Online Card is immediately able to:

• Check out digital content from the catalog
• Place up to five holds on physical items in the catalog

During the process, the patron:

• Enters basic address and other information.
• Selects their own PIN and home library branch.
• Is shown a "success" screen after submission, which displays their User ID.
• Is instructed to come to the library within 30 days with photo ID and proof of residency.
  • For Online cards issued during Covid closure, we may send reminder emails about this as the 30-day period may be extended
• Receives a confirmation email that states their User ID and their chosen PIN.

The Online card application process creates a Sirsi user record that:

• Has a 10 digit User ID beginning with 30222
• Expires in 30 days (or 30 days after reopening from Covid closure)
• Has a profile of ONLINE

The Online card can not be used to:

• Use public computers
• Check out physical items

• 

  Online User Registration webform

• 

  Post-submission success screen

• 

  Confirmation email

Staff Procedures for Conversion to Regular Library Card

When a patron comes in to get a permanent library card, staff should perform most of the tasks that they perform when they are creating a new account. However, staff edits (does not create) the existing account.

In WorkFlows, staff should:

• Search by the patron's name, etc., to confirm they didn't previously have a library card.
• Look up patron’s Online User Account, and edit:
  • Verify address with patron’s proof of residency.
    • Are they eligible for a card?
  • Change Profile from ONLINE to appropriate selection (Adult, Juvenile, etc.)
  • Review and edit data entered by patron.
    • Data should be edited for formatting (capitalization of first letters of proper nouns, etc.)
  • Change User ID to a physical card number, and give card to patron.
  • In the Privilege tab, check the Extend User's Library Privilege box.
    • This will extend privilege to two years from today.
  • Save changes and follow prompts.
• Check your work.