Notice Schedule
Overdue Items
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Paper notices are mailed out on Wednesdays, so the time of event can vary by as much as 6 days. If a patron has enrolled in email notification they will receive automated emails early in the morning; These are based on the due date. |
Timeline for Overdues
Email Notices - Not all patrons are signed up for email notices
- Three Days before due date: First Pre-due email
- One Day before due date: Second Pre-due email
- Two Days Overdue: First Overdue email
- Eight Days Overdue: Second Overdue email
Mailed Overdue Notices
- Two Weeks (15-21 days): First Overdue mailed
- Four Weeks (29-35 days): Second Overdue mailed
- Six Weeks (43-49 days): Third Overdue / Bill for items not returned. Patron billed for replacement cost of item - This notice includes mention of future collections action and additional fees if not rectified.
- Eight Weeks (57-63 days): Patron is turned over to UMS if overdue items have a total value of $25 or more. There is no MFRL notice sent for this action.
High Balance Notices
- Accounts with a balance of $25 or more for two weeks: Notice sent. This notice includes mention of future collections action and additional fees if not rectified. It also states that no additional notices will be sent, and lists a specific date and time by which fines must be paid.
- Accounts with a balance of $25 or more for over five weeks: Patron is turned over to UMS. There is no MFRL notice sent for this action.
Fees
When a patron is turned over to UMS, a collection fee of $15.00 is added to the account by SIRSI. This fee is Non-negotible. This fee defrays the cost that MFRL incurs when sending patrons to UMS.
Example Notices
Below are some example of notices. Names have been changed to protect patron privacy.