LOST-ASSUM
Items marked LOST-ASSUM
An item is marked LOST-ASSUM automatically when it is long overdue. This is part of the Overdue process. No staff intervention is needed in the LOST-ASSUM process.
After an overdue item has had a 1st (2 weeks) and 2nd (4 weeks) overdue notices processed, the final notice (6 weeks) is called “3rd overdue/Bill for Items not returned”. The 3rd overdue process will automatically:
- Generate a LOST bill for the patron. The amount of the bill is from the cost of the item in the item record.
- Shadow the item in the catalog to prevent holds from being placed on this item.
- Change item’s current location from CHECKEDOUT to LOST-ASSUM.
- Change the charge to an inactive checkout. It is still charged to the patron’s account.
- By default, WF shows only active checkouts on a patron's account. You must change the dropdown to view all checkouts, including Lost-Assumed checkouts.
LOST-ASSUM items that are returned or paid for
If the LOST-ASSUM item is returned, Sirsi will automatically:
- Discharge item from patron account.
- Cancel LOST bill (if it has not been paid).
- Create an OVERDUE bill for the appropriate amount.
- Unshadow the Item.
- Remove item from LOST-ASSUM location (to the stacks, in transit, hold shelf, etc.)
If the LOST-ASSUM item is paid for:
- Item is automatically removed from patron account. Do not manually discharge the item.
- Item remains shadowed.
- Item remains in catalog in LOST-ASSUM location.
The Branch Manager will receive a monthly report listing all LOST and paid for items. The Branch Manager will decide if these items will be replaced. If not, an IT monthly procedure will remove the item from the catalog.
There are no refunds for payments on LOST items. If a patron finds a LOST item that they've paid for, they can either keep the item or donate it to the library.