User:Celledge/Notes: Difference between revisions

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This is where I can put notes!
This is where I can put notes!
Future Pages (some already exist)
Making Group Reservations in PCRes
===Contact MFRL-IT===
Call the Systems Administrator at extension 111 and leave a message.  This will notify the System Administrator's cell phone.
'''Wait''' a full '''30''' minutes for a return call from the Systems Administrator.  It may take the SysAdmin a few minutes to retrieve the message, he may be talking to another branch, etc.  If no return call, dial the Computer Technology Specialist at extension 113 and leave a message.
===Contact MFRL-IT===
Follow the Critical Issue procedure on [[Contact_MFRL-IT#How to Contact MFRL-IT|contacting IT]]
===How to Contact MFRL-IT===
====Critical Issues====
Call the Systems Administrator at extension 111 and leave a message.  This will notify the System Administrator's cell phone.
'''Wait''' a full '''30''' minutes for a return call from the Systems Administrator.  It may take the SysAdmin a few minutes to retrieve the message, he may be talking to another branch, etc.  If no return call, dial the Computer Technology Specialist at extension 113 and leave a message.
====Non-Critical Issues====
Email the systems administrator at celledge@mfrl.org. 
:[[What to do if police arrive or are needed]]
:[[Spark]] guide [Management only?  CFE]
:[[Calendar Submission]] Guide [Maybe ? CFE]
:[[ILLs]] - Inter Library Loan procedures
:[[What to do if police arrive or are needed]]
:[[Spark]] guide
:[[Calendar Submission]] Guide [Maybe ? CFE]
===Hints and tips===
:[[How to reduce the file size of your PowerPoint / Word docs with photos in them]]
:[[How to confirm aspect ratio of objects]]
How to call the branch after hours
how to get weather closing info
:[[Voicemail]]
:[[Switchboard]]
Payments: Cancel vs Forgiven
Holds: Copy vs Title





Latest revision as of 21:06, 28 April 2016

This is where I can put notes!

Future Pages (some already exist)


Making Group Reservations in PCRes


Contact MFRL-IT

Call the Systems Administrator at extension 111 and leave a message. This will notify the System Administrator's cell phone.

Wait a full 30 minutes for a return call from the Systems Administrator. It may take the SysAdmin a few minutes to retrieve the message, he may be talking to another branch, etc. If no return call, dial the Computer Technology Specialist at extension 113 and leave a message.


Contact MFRL-IT

Follow the Critical Issue procedure on contacting IT




How to Contact MFRL-IT

Critical Issues

Call the Systems Administrator at extension 111 and leave a message. This will notify the System Administrator's cell phone.

Wait a full 30 minutes for a return call from the Systems Administrator. It may take the SysAdmin a few minutes to retrieve the message, he may be talking to another branch, etc. If no return call, dial the Computer Technology Specialist at extension 113 and leave a message.


Non-Critical Issues

Email the systems administrator at celledge@mfrl.org.


What to do if police arrive or are needed



Spark guide [Management only? CFE]
Calendar Submission Guide [Maybe ? CFE]


ILLs - Inter Library Loan procedures


What to do if police arrive or are needed


Spark guide
Calendar Submission Guide [Maybe ? CFE]


Hints and tips

How to reduce the file size of your PowerPoint / Word docs with photos in them
How to confirm aspect ratio of objects


How to call the branch after hours how to get weather closing info


Voicemail
Switchboard



Payments: Cancel vs Forgiven Holds: Copy vs Title



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