DexProcessing

To Process a Credit Card Transaction

• Click “Dex” shortcut on desktop

• Log In
• Click Transactions in left column

• Click Add Transaction at top right

Our transactions will always be Debit/Sale.

• Enter the following information
  • Subtotal (1) which is the amount to charge. We never add Tax
  • Consumer Order ID (2). This is where payment reason ("fax") or User ID is entered.

You will likely need to scroll down to see the remainder of the screen.

• Insert the card into card reader with card and front of reader facing you. Click Add Transaction (3) after information populates.
  • If the card will not read being inserted, select Swipe, then try the swiping the card
  • Do not enter the CVV or zip/postal code
  • NEVER MANUALLY ENTER CREDIT CARD INFORMATION

• Below is the payment confirmed screen. To print a receipt, choose Print Standard Receipt (only).
• When finished, hit Done and return card to patron