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===Major Issues=== | ===Major Issues=== | ||
:[[What to do if the system(s) go down]] | :[[What to do if the system(s) go down]] | ||
: | :How (and when) to [[contact MFRL-IT]] after hours | ||
:[[What to do if police arrive or are needed]] | :[[What to do if police arrive or are needed]] | ||
Revision as of 19:30, 28 April 2016
Montgomery-Floyd Regional Library Staff Wiki
Circ Desk Issues
Major Issues
- What to do if the system(s) go down
- How (and when) to contact MFRL-IT after hours
- What to do if police arrive or are needed
Help Files
- Meeting Room Booking System - Details minor changes to new MRBS changes, deployed 01/18/2016
- Public Printing Issues - How to troubleshoot and resolve.
- Filtering - Computer Content Filtering
- Spark guide [Management only? CFE]
- Calendar Submission Guide [Maybe ? CFE]
- PC Reservation System (PCRes)
- Making Group Reservations in PCRes
- Guest Passes
- Extending time
- How it works (time intervals, etc)
- Patron complaints / problems.
Sirsi WorkFlows Help
- ILLs - Inter Library Loan procedures
- LOST-ASSUM - Items that are long overdue. How it works, and how to handle payments.
- LOST-CLAIM - The User Claims Lost procedures for staff.
- Damaged Items - how to deal with damaged items.
- Offline aka StandAlone procedure.
- Overdues Timeline of an Overdue item(s).
Phone System Reference
Hints and tips
- How to reduce the file size of your PowerPoint / Word docs with photos in them
- How to confirm aspect ratio of objects
Digital Services Reference
Coming Soon