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===Help Files=== | ===Help Files=== | ||
:[[Public Printing Issues]] - How to troubleshoot and resolve. | :[[Public Printing Issues]] - How to troubleshoot and resolve. | ||
:[[Filtering]] - Computer Content Filtering | :[[Filtering]] - Computer Content Filtering | ||
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:[[Munis]] - Munis for Hiring Managers | :[[Munis]] - Munis for Hiring Managers | ||
:'''PC Reservation System''' (''PCRes'') | :'''EnvisionWare PC Reservation System''' (''PCRes'') | ||
:*Making [[Group Reservations]] in PCRes | :*Making [[Group Reservations]] in PCRes | ||
:*Guest Passes | :*Guest Passes | ||
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:*How it works (time intervals, etc) | :*How it works (time intervals, etc) | ||
:*Patron complaints / problems. | :*Patron complaints / problems. | ||
:'''Meeting Room Booking System''' (''[//www.mfrl.org/reservations MRBS]'') | |||
:*[[Meeting Room Booking System#Changes|Documentation]] of minor changes to [//www.mfrl.org/reservations MRBS], deployed 01/18/2016 | |||
:*Listing of [[Meeting Room Booking System#Equipment|Equipment]] locations and contacts | |||
===Sirsi WorkFlows Help=== | ===Sirsi WorkFlows Help=== | ||
Revision as of 06:52, 5 October 2018
Montgomery-Floyd Regional Library Staff Wiki
Circ Desk Issues
Major Issues
- What to do if the system(s) go down
- How (and when) to contact MFRL-IT after hours
Help Files
- Public Printing Issues - How to troubleshoot and resolve.
- Filtering - Computer Content Filtering
- Passwords - in development
- Carousel - Creating slides for the front page Carousel
- Online Calendar Submission instructions
- Munis - Munis for Hiring Managers
- EnvisionWare PC Reservation System (PCRes)
- Making Group Reservations in PCRes
- Guest Passes
- Extending time
- How it works (time intervals, etc)
- Patron complaints / problems.
- Meeting Room Booking System (MRBS)
- Documentation of minor changes to MRBS, deployed 01/18/2016
- Listing of Equipment locations and contacts
Sirsi WorkFlows Help
- Canceled Holds on Hold Shelf Report: Why and How.
- Items that are marked long overdue (LOST-ASSUM). How it works, and how to handle payments.
- User Claims Lost (LOST-CLAIM) procedures.
- Damaged Items - how to deal with damaged items.
- Patron Status - Circ functions available to different delinquency statuses. Also info on "Standing Map Policy" error message.
- Offline aka StandAlone procedure.
- Overdues Timeline of Overdue Notices.
- Circ Rules Including exceptions, oddities, and unpublished rules.
- Blanket Holds - why and how to use them
- Test Cards - How to create
Phone System Reference
- Directory
- Hold / Park / Transfer
- Dialing Rules - When to use, or not use, '540' and other number combinations.
- Voicemail Cheat Sheet
- Fix sluggish phone / How to reboot a phone
- Initiating Conference Calls
- Special Dialing Codes
Administration
- eMail Lists
- How to set up "Out of Office" Auto-Reply for your email.
- Spark
- How to use Citrix for Hiring