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Montgomery-Floyd Regional Library Staff Wiki

Circ Desk Issues

Major Issues

What to do if the system(s) go down
How (and when) to contact IT after hours
What to do if police arrive or are needed

Help Files

Meeting Room Booking System - Details minor changes to new MRBS changes, deployed 01/18/2016
Public Printing Issues - How to troubleshoot and resolve.
Filtering - Computer Content Filtering
Spark guide [Management only? CFE]
Calendar Submission Guide [Maybe ? CFE]
PC Reservation System (PCRes)
  • Making Group Reservations in PCRes
  • Guest Passes
  • Extending time
  • How it works (time intervals, etc)
  • Patron complaints / problems.

Sirsi WorkFlows Help

ILLs - Inter Library Loan procedures
LOST-ASSUM - Items that are long overdue. How it works, and how to handle payments.
LOST-CLAIM - The User Claims Lost procedures for staff.
Damaged Items - how to deal with damaged items.
Offline aka StandAlone procedure.

Phone System Reference

Directory
Hold / Park / Transfer
General Use Cheat Sheet
Voicemail
Switchboard

Hints and tips

How to reduce the file size of your PowerPoint / Word docs with photos in them
How to confirm aspect ratio of objects


Digital Services Reference

Coming Soon